年末提醒:在外貿(mào)充電站對(duì)話框內(nèi)發(fā)送關(guān)鍵詞『日歷』領(lǐng)取2022年外貿(mào)專(zhuān)用營(yíng)銷(xiāo)日歷
今天,我們將繼續(xù)分享在面對(duì)不同情況和進(jìn)度下的客戶群時(shí),如何在春節(jié)來(lái)臨前完成有效催單(也是為明年埋下伏筆,打下基礎(chǔ))?附催單英文郵件模板,記得收藏!
對(duì)于已成交的老客戶
可以給我們的成交的客戶發(fā)郵件問(wèn)問(wèn)最近有沒(méi)有訂單,并且鑒于我們1月底的假期,希望客戶可以提前訂貨。
Dear***
Wish you a nice day.
Do you have any new inquiry.As you know we will have Chinese New Year holiday on the end of Jan.and every year logistics company will finish delivery the cargo about 15-20 days before the holiday .so nearly about one month we can not delivery the cargo tho the port.so we suggest you place your order early
Looking forward your early reply.
Best Regards
對(duì)于已經(jīng)寄樣品的客戶
給客戶發(fā)一封郵件,問(wèn)問(wèn)客戶關(guān)于樣品有什么反饋,并且下一年是否有計(jì)劃采購(gòu)我們的產(chǎn)品,如果對(duì)我們的產(chǎn)品還有什么意見(jiàn),請(qǐng)隨時(shí)溝通。
Dear***
Have a nice day.
Have you test the sample which we have sent.any feedback?
Do you have any plan to buy this product.
If you need any help,pls contact us freely
Best Regards
對(duì)于很久沒(méi)有采購(gòu)的客戶
我們也要跟進(jìn)一下。可以問(wèn)問(wèn)客戶是不是有什么事情需要考慮,為什么突然不用我們的產(chǎn)品了。是產(chǎn)品生產(chǎn)線改變還是我們的產(chǎn)品不符合他們的要求,請(qǐng)客戶給予我們更多的回復(fù)。
Dear***
Have a nice day.
Long time no your information.after you last order nearly half year past.
Do you have any matter,or our product have any problem, or you change your product line.
Pls tell us more.
Your early reply will be more appreciates.
Best regards
對(duì)于一直詢(xún)價(jià)但是始終沒(méi)有訂單的客戶
問(wèn)一下客戶是不是需要考慮一下我們,寄樣品檢測(cè)一下,或者詢(xún)問(wèn)下一年有沒(méi)有計(jì)劃采購(gòu)我們的產(chǎn)品等等。
Dear***
Wish you a nice day.
In this year,your are inquiry so many times but not place order to us.
How about we send you sample for test.
And this also a chance for your.
Best Regards
對(duì)于一切意向客戶
借“年終致謝”的機(jī)會(huì)來(lái)催單,以公司推出了年終感恩回饋活動(dòng)為噱頭,主動(dòng)提及優(yōu)惠力度,引導(dǎo)客戶下單!
Dear***
2021 is about to pass. Thank you very much for your support and trust to our company,
while there are some small regrets that I still have a short distance to reach my annual target.
It would be very thankful if you place the order before the end of the year, and I will try my best to win for you (2% discount / gift, etc.).
Meanwhile, it doesn't matter if you don’t do so, just please tell me what needs to be improved or any valuable suggestions. In any case, I will try my best to serve you.
Thank you again for your trust and support. Hope we continue to work together and have a more glorious future.”
Best Regards
對(duì)于不確定有沒(méi)有意向的客戶
面對(duì)不知道有沒(méi)有訂單意向的客戶,可以用這個(gè)郵件先試探一下。提前說(shuō)明下放假時(shí)間,這段時(shí)間,工廠是停工的,客戶有訂單需求,建議提前安排!
Dear***
Hope everything is going well.
We are coming to the Chinese New Year holiday from [Feb 1th to 18th, 2021]. During this period of time, the factory is closed.
If you have any order arrangement, whether it is now or after the holiday, we hope you can communicate with us as soon as possible. Because the orders during the holiday will be piled up after the holiday, in order to smooth your order, please contact us as soon as possible to arrange.
Best Regards
抓住春節(jié)放假前的寶貴時(shí)機(jī),根據(jù)不同客戶的情況,有針對(duì)性的發(fā)送郵件內(nèi)容。一則可以爭(zhēng)取年底多催下來(lái)幾個(gè)訂單,二則找到契機(jī)為后續(xù)的跟進(jìn)增加可能性。總之,一切都是為了成交訂單這個(gè)目的而展開(kāi)。
另重要提醒:早已成為外貿(mào)人開(kāi)發(fā)客戶重要渠道的領(lǐng)英(LinkedIn),在中國(guó)大陸登錄會(huì)被強(qiáng)制跳轉(zhuǎn)至更新改版后的領(lǐng)英職場(chǎng),失去了直接進(jìn)行搜索客戶,添加好友,溝通對(duì)話等開(kāi)發(fā)客戶必備的功能。很多人因此而手忙腳亂,不知道如何解決應(yīng)對(duì),甚至是一頓瞎折騰,導(dǎo)致自己的領(lǐng)英(LinkedIn)賬號(hào)被封。
其實(shí)我在第一時(shí)間就已經(jīng)分享了非常詳細(xì)的應(yīng)對(duì)方法,只要按照步驟去做就可以解決。