速賣通賣家如何回復買家的退換貨？

速賣通賣家為了提高買家的購物體驗，為買家設置了退換貨服務，買家滿足相關的要求就可以實現退換貨。那么，你知道當速賣通的賣家受到退換貨的申請之后要如何進行回復嗎？

第一，如果速賣通買家在收到貨物時候覺得不滿意想要退貨，賣家接受退貨，退貨的回復如下：

Dear，we accept return or exchange.Pls.send your item back to:

XX，XXXX，XXXX，BeiJing，China

I’ll issue you the refund(excluding the postage)via PayPal once I receive your parcel.

Thanks.

第二，當買家在購買的到不合適的產品要求換貨時，如果賣家接受換貨，換貨的回復如下：

Sure,you can send it back for exchange.Pls.send your item back to:

XX,XXXX,XXXX Shanghai,China

We will send you a new one after receiving your parcel.Please be aware the return shipping cost and re-send shipping cost will be charged on your side.

Thanks for your understanding and any other questions feel free to let me know.